![]() ![]() Moreover, just a small share of the workers participating in the platform is actually performing the completed tasks. Only a limited share of the tasks posted on the platform are being completed, whereas the characteristics of the not-completed tasks are fairly limited. Based on a case study for a Belgium platform with 14,113 identified workers and 9,459 posted tasks, the findings suggest that the current intermediation is inefficient. This case study provides a snapshot of the dynamics in the digital market for locally provided personal services.
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